This policy explains what bet-r-australia.com does with personal information. It applies to this website only. We write about the Australian bookmaker betr as an outside publisher — we do not run betting accounts, process deposits or hold identity documents, which keeps the amount of data we handle deliberately small.
The law we work under
We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. Those principles govern how information is collected, used, disclosed, secured and corrected, and they give you the right to ask what is held about you. The Office of the Australian Information Commissioner publishes plain-English guidance on all of it.
What we collect and why
| Information | How it reaches us | Why | Retention |
|---|---|---|---|
| Email address and message content | You email [email protected] | To answer you and keep a record of corrections | 24 months from last contact |
| Usage data — pages viewed, referrer, device and browser type, approximate region | Analytics scripts | To see which guides are read and where layouts fail | Up to 14 months, aggregated |
| Truncated IP address | Analytics and server logs | Approximate location and abuse prevention | Logs cleared within 30 days |
| Cookie preferences | Your browser | To respect the choices you made | Up to 6 months |
We do not collect identity documents, bank details, card numbers, betting history or account balances. We never ask for a password. Anyone requesting those things in our name is not us.
Sensitive information
We do not seek sensitive information as defined in the Privacy Act — health, racial or ethnic origin, political opinions, religious beliefs, sexual orientation, criminal record or biometrics. Please do not include such details in an email to us. If you send them unprompted and we do not need them, we delete them.
Who we share with
We do not sell personal information and we do not trade contact lists. Data is disclosed only to service providers that keep the site running — hosting, security filtering and analytics — and only to the extent their function requires. Some of those providers store data on servers outside Australia, which is permitted under APP 8 where reasonable steps are taken to ensure comparable protection. We also disclose information where a law, court order or regulator compels it.
Security and breaches
The site runs over encrypted connections, software is patched on a regular cycle, and administrative access is limited to accounts that need it. No system is perfect. If a breach occurs that is likely to cause serious harm, we will act under the Notifiable Data Breaches scheme and notify affected individuals and the OAIC. Technical detail is in the security measures on this site.
Your rights
- Access — ask what personal information we hold about you.
- Correction — have inaccurate information fixed.
- Deletion — ask us to erase correspondence we no longer need.
- Opt-out — block analytics through your browser at any time.
- Anonymity — read every page without identifying yourself in any way.
Email [email protected]. We respond within 30 days and do not charge for access requests.
Operator and app data
Information you give the bookmaker — identity documents, payment details, betting activity — is governed by their privacy policy, not this one. Mobile installations request their own device permissions, discussed in the betr mobile app guide. Cookie mechanics are covered in our cookie policy, and publishing terms in the site terms and conditions.
Complaints
Raise a privacy concern with us first and we will investigate. If you are not satisfied with the outcome, you can lodge a complaint with the OAIC, which can review how an organisation has handled your information.
18+ only. This site is written for adults in Australia. For free and confidential support, call 1800 858 858 or visit gamblinghelponline.org.au.